Pier 1 Imports Reviews

Joseph, a representative for Pier 1, was very helpful and followed through with his job responsibilities! I ordered a set of dishes and I had three that were broken during shipment. Joseph made sure my three pieces ,that were broke, were replaced. I receive the three in the mail today and they were packaged correctly! There aren’t to many people out their who following through on a complaint or request. Joseph, is the exception! He did a great job

We bought a diner set at Pier 1 and before buying got several reassurances that this set was a legacy set and would be carried by Pier 1 indefinitely. We bought it long before they shuttered their stores. As luck would have it, we lost a dinner plate and they have discontinued the line!
We trusted Pier 1 to maintain the pattern because nothing is more frustrating than to lose a complete set of plates, small plates, bowls and cup due to breakage.
Don't trust this company to keep their word on anything... wasted hundreds of dollars!

They sell a lot of things you can't find in other stores. Its nice to just browse. Looking for somethu different this is a good place to look..

I shop online and free shipping to my local store. If I do not like the item, they will refund in store with out a problem.

I've been a user for some 8 months now I'd say, so I feel like I know my way around the service pretty well by now.

It took about a month to get, which was fine. We were charged with a $200 fee for them to put it together for us (called white glove service.) It was not optional. And if you want to return it, you don't get that $200 fee back. You just lose it. Immediately ater the workers put the chair together, there were pieces of the chair already unraveling. It hadn't even been sat in! It looks more comfortable than it is. Definitely a comfy chair for kids. Not so much an adult. I wanted something I could curl up and read or take a nap in. I am 5' 5" and about 120 lbs. And I can't curl up in It. I would exchange it if they would give us the 200 back but I feel at a loss. It takes up a lot of space and we spent almost $1000.

I did not proceed to check out due to the non-optional, over priced white glove service.
Their loss